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Technical Support for our Products

If you need support with our products, please use our Contact form.

When contacting us for support, please note the following points:

  • We provide support for our commercial (paid-for) products, including trial versions.
  • We cannot guarantee support for our free products, though we will respond as time permits.
  • We cannot respond to support requests for third-party applications.
  • If you require assistance with Cocoa programming or AppleScript, we provide development services for those technologies, at a competitive hourly rate. We look forward to working with you!

Many of our products include online help, “Read Me” files and sometimes also FAQs (Frequently Asked Questions and answers); be sure to check those too.